Saturday, January 29, 2011

we love our new tile bathroom

Mark was courteous and professional from the get go. He first responded to our inquiry by coming out to measure and was very helpful by answering our questions and outlining the process. The next day he presented us with a professional bid detailing the work involved to replace our vinyl bathroom floor with the 12” travertine tile we picked out and the 18” travertine for the shower surround. We gave Pristine the job and Mark took care of everything including the purchase of the tile. My wife and I were thoroughly impressed with Mark’s professionalism and we love our new tile bathroom. We will definitely use Pristine for all our future needs.


Monday, January 17, 2011

From Hawaii

Aloha Mark, Thank you for the nice E-mail. I genuinely appreciate the work you did on my house in Portland, and I would give you a recommendation, however, I do not want to sign up for anything. Also, this is not my computer. Thank you again for an excellent job. With all my warmest alohas, Bonnie


5 years later

Mark,

I have gone to Angie’s List and submitted feedback. I’m not a member but the website says they do take non-member feedback and they provide a link to email feedback. I wanted to let you know what I said in my review. So here it is: (I gave them the link you provided so hopefully it gets to the right place)



“I would like to provide feedback for Pristine Carpet & Floor Coverings. Mark DiFabio is an honest and conscientious contractor. We had his company install engineered hardwood flooring in living room, family room, master bedroom and halls as well as carpet in another bedroom. He also installed Travertine in the entry, fireplace surround, bar area and kitchen. He and his employees were professional and took care in our home. He came back and dealt with an issue even a few years afterwards. I have no qualms about recommending Pristine Carpet & Floor Coverings. It was a pleasure to see the beautiful outcome of Mark's work. We get compliments on the floors every time we have people into our home.”



I do want to thank you again for coming back even years after the fact to rectify the situation. I really do love the floors even though I chose less than scratch resistant flooring. The wear& tear gives it the lived in feeling.



Thanks,

Joy O.

Angie's List

Angie's List
Work Done: Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: September 13, 2010
Hire Again: Yes
Approximate Cost: $6,500.00
Description Of Work: 
Bathroom floor tile tear out and installation. Shower remodel. Tear out kitchen vinyl flooring and laminate counter tops. Installed tile on kitchen floors, counter tops and back splash.
Member Comments: 
The job went very well from start to finish. Mark showed up ready to work when he said he would and was very courteous and respectful of the inside of my home. The job went quicker than scheduled and the end result was awesome. I continue to get great comments from friends and family that love the kitchen and the bathroom. I am an ULTRA picky customer when it comes to meticulousness and quality and Pristine got the job done exceeding my expectations the first time. I learned about Pristine from a friend and was a little concerned that there were not more reviews of them on Angie's List, but they had good references so that worked for me.